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FAQ

Q:

1.What‘s the payment terms?

T/T in advance (40% deposit, 60% before consignment).
Q:

2.What’s the email response time?

Within 12 hours.
Q:

3.What is the online support time?

7/24.
Q:

4.How many years warranty?

The standard limited warranty is 3 years. Depending on customers & projects conditions, we may offer extended warranty and special terms, the warranty is then subject to the terms of signed agreements.
Q:

5.What’s the delivery time?

It depends on the led display model and the inventory & stock status. Typically it’s 10-25 days upon receipt of deposit.
Q:

6.What’s the packaging?

Depending on led display types and applications, the packaging options are plywood (non-timber), flight case, carton box etc.
Q:

7.Can you provide freight services?

To most countries & regions, we can provide air & ocean freight services to destination city / port, or even door to door.
Q:

8.Do you have MOQ?

No. We believe big changes start with small first steps.
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Tel: 18688780780
Address: No.7, 2nd Gongye road,Jiangbian Community, Songgang Street, Baoan District, Shenzhen,China

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